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Returns & exchanges
Start a return or exchange
Tell us what is coming back and your prepaid label is ready straight away, not in a day or two.
- ★ 60 days from delivery
- ✓ Free prepaid label, US orders
- ✓ Swap for another size, or refund
Find your order
Both are on your confirmation email.
Have an account? Sign in and we will list your orders for you.
- 1Find your orderOrder number and ZIP, or sign in.
- 2Pick the itemSay what went wrong. Wrong size? Choose the one you want instead.
- 3Print and drop offYour label is ready immediately. Refunds go back to how you paid.
Drilled bowling balls and mystery items cannot come back, and anything defective is a defect claim rather than a return. Questions?
Which item are you sending back?
ONE LAST LOOK
Review your return
Check your items and how you will get your money back.
Your prepaid label is ready as soon as you submit.
Sending back
✓
You are all set
Once it reaches us, please allow up to 48 hours for our team to confirm the return and process your exchange, replacement or refund. We will email you at each step.
